Testimonials

Michael A.

If you don't believe in Miracle, Ask Crystal Chen to sell your house. All my life I had a bad experience with real estate agents, for the first time in my life, a real estate agent by the name Crystal Chen from Re/Max 2000? Makes me swallow my bad assumptions. End of December 2014 th. I met Crystal Chen and ask her to sell my house, she came the same day and look every corner of the house and told me, Michael if I sale this house as it is now, no one will buy more than $700 K. but if you spend some money for remodeling, plus staging the house, I can sell over $850k. Regardless my bad experiences toward the real estate agents, somehow I see she has honest face, and the details that she provides me, She convinced me to take the chance, and I did remodel the house. When I called Crystal to come and see the remodeled house, she liked it, and I signed the listing on Thursday 28th of March 201…

If you don't believe in Miracle, Ask Crystal Chen to sell your house. All my life I had a bad experience with real estate agents, for the first time in my life, a real estate agent by the name Crystal Chen from Re/Max 2000? Makes me swallow my bad assumptions. End of December 2014 th. I met Crystal Chen and ask her to sell my house, she came the same day and look every corner of the house and told me, Michael if I sale this house as it is now, no one will buy more than $700 K. but if you spend some money for remodeling, plus staging the house, I can sell over $850k. Regardless my bad experiences toward the real estate agents, somehow I see she has honest face, and the details that she provides me, She convinced me to take the chance, and I did remodel the house. When I called Crystal to come and see the remodeled house, she liked it, and I signed the listing on Thursday 28th of March 2015 th 9 PM than She left my house with her husband. Next Day Friday no word from her, Saturday she contact me that Sunday from 1-4 PM she will have open house, which I agreed. Sunday she called me 3:30 PM. that the house is sold in 2 and half hour later, not only in full price but 10K. over price. Anyone tells me this story, no way that I believe them, but check 1427 Hollencrest Dr. West Covina house, when been listed for sell in MLS and other sites, and when been sold, you will be amazed for her talent, her marketing experience, her predictions, and specially her honesty. Crystal Chen, You Have All My Respect.

Buyer

In year 2021 summer, while we were looking for property in Palos Verdes area, we didn't have agent representing us at that time. Luckily, we found Crystal as she has been in Palos Verdes real estate market for very long time. We contacted Crystal in the late afternoon and she was very responsive and met with us within the same day and provided us with many helpful and useful information around the Palos Verdes market. The next day Crystal already shown us 3 specific properties we like and at the end of the day we made offer. (It was Seller's market and to be buyer we had to act quick!). A day after Crystal presented our offer to the Seller's agent, our offer was accepted by the Seller (less than the listed price) and entered escrow the following day. We closed our escrow after 30 days without any major issues. From the beginning (house hunting) until the end of escrow, Crystal was always…

In year 2021 summer, while we were looking for property in Palos Verdes area, we didn't have agent representing us at that time. Luckily, we found Crystal as she has been in Palos Verdes real estate market for very long time. We contacted Crystal in the late afternoon and she was very responsive and met with us within the same day and provided us with many helpful and useful information around the Palos Verdes market. The next day Crystal already shown us 3 specific properties we like and at the end of the day we made offer. (It was Seller's market and to be buyer we had to act quick!). A day after Crystal presented our offer to the Seller's agent, our offer was accepted by the Seller (less than the listed price) and entered escrow the following day. We closed our escrow after 30 days without any major issues. From the beginning (house hunting) until the end of escrow, Crystal was always there for us with very fast responsive time. She was very detailed oriented in reviewing all documents we had to go through and also her excellent negotiation skill really helped us getting our offer accepted right away in this competitive market. I highly recommend Crystal as your agent (whether it is Buying/Selling) for your real estate needs.

Seller

My former Realtor® agent spent more than 4 months and did not help me to sell the house in the hot market summer season ( May - September), and made me feel upset and confusing, but I am so lucky to meet Crystal, she is the best agent. She was upbeat, positive, and in control. She really knows how to take the stress out of selling and get you the best deal for your property. after I met her, I have finally known what is a professional Realtor®, after the house was re-listing, it took only 6 days. I received the first offer, and multiple offers keep coming, she helped me choose to sell the house at the best price and condition, she was really good, I followed her recommendations as best as I could and it paid off. I ended up going into escrow very quickly and received exactly what I wanted from my property. She is the best! I highly recommend her!

Buyer

I had a wonderful experience with Crystal Chen this past year. She helped my family and me find the perfect house. Just by giving her details of what we're looking for, she had a wide variety of houses for us to look over and was available whenever we requested to view a house. I've experienced a few real estate agents but when I spend time with Crystal, I knew she was above and beyond the normal real estate agent with her knowledge and experience, she knew exactly what we needed/wanted and how to close the deal. Everything was taken care of in a timely manner and after we closed escrow, she had a group of highly skilled contractors to help us renovate the house the way we wanted - extremely helpful from the beginning to the very end and beyond. Amazing person to work with - will definitely recommend to all coworkers, friends and families!

Buyer

I was refered to crystal by my friend. Crystal bought her a home recently and she was very impressed and satisfied with the service that crystal and her office provided her. In a very short time Crystal found me my dream home! a completely remodeled house with a pool. Crystal was very attentive to me and my husbands requests and closely followed up with us thorough the entire process. Crystal had a team of professionals assisting her in different aspects of the process. She has a team in China that works during our night so everything keeps moving almost without a stop. Crystal had an assistant that followed up on all the operations aspect of the purchase. The inspection, repairs and follow up to completion. I am extremely satisfied with all that Crystal provided me with and will refer my friends who thinking of moving to the hill to her.

Work With Crystal

Whether you are buying or selling a home or just curious about the local market, Crystal Chen would love to offer her support and services.

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